SAP S/4HANA Public Sector for social services management helps social services agencies to receive benefit applications from their constituents, determine an applicant’s eligibility and calculate the benefit entitlements.
Once a benefit decision has been approved, the benefit payments are determined and processed.
Business rules that you maintain can be used to largely automate the application and decision making process, allowing the caseworker to focus on high-value tasks and improving the service offered to constituents.
